TERMS AND CONDITIONS

This website, https://bambinogift.com, is operated by Bambino Gift Ltd. The terms “we”, ‘us’, ‘company” and “our” refer to Bambino Gift Ltd.

The company offers this website, including all information, tools and services available from this website to the user, conditionally upon your acceptance of all terms, conditions, policies and notices stated here, throughout the site or by hyperlink, collectively referred to as “Terms”, ‘Terms of service” or “Terms and conditions”.

The terms of service apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and/or content contributors.

By visiting our website and/or purchasing from it, you the user agree to be bound by our terms of service.

Please read these terms of service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change or replace any part or all of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Although we have no obligation to do so, we reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor any information and/or changes to our site with the understanding that we are not accountable for any inaccuracies. This site may also host certain historical information which is provided for reference only.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of this website without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

PRICE AND/OR PRODUCT MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product/service at any time without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product/service.

OUR PRODUCTS AND/OR SERVICE

Every effort has been made to display as accurately as possible the colours and images of the products that appear. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction.

We reserve the right to discontinue any product and/or service at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors can be rectified.

ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

We reserve the right to limit or prohibit orders at our sole discretion for any reason.

You agree to provide current, complete and accurate purchase and account information for all purchases from our website.

DISCLAIMER OF WARRANTIES

You expressly agree that your use of, or inability to use, the service is at your sole risk. Products and/or services delivered to you through our website are, unless otherwise stated by us, provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

EXCLUSION OF LIABILITY

The warranty, if any, contained in these terms does not extend to any goods not manufactured or produced by the company and such goods shall carry only the warranty (if any) of their maker (if transferable).

The company’s aggregate liability in tort and/or for breach of contract and/or for misrepresentation and/or for breach of statutory duty in connection with the goods shall not exceed the sum paid (and to be kept by) the company for the goods in relation to which such liability may have arisen.

The company shall have no liability in any case for loss or profit or other indirect or consequential loss.  To the extent that the law may prevent such limitation of liability to a third party, you will indemnify the company against any claim in excess of this limit.

RECTIFICATION

If any of these terms or any part of these terms is unenforceable or void by law, it shall not affect the remainder of such terms or otherwise affect the relative contract and shall be replaced by such valid terms as near as give effect to the original term.

JURISDICTION

The contract shall be governed by the laws of ENGLAND & WALES and disputes arising from it shall be subject to the jurisdiction of the English courts.

FORCE MAJEURE

The company shall not be made liable for complete or partial non-performance of its obligations under the contract due to causes beyond the reasonable control of the company or of the company’s suppliers, or due to labour disputes, or unavailability of stocks or necessary personnel.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

FINANCIAL INFORMATION

When purchasing from our website your financial details are passed through a secure server using the latest encryption technology. Credit card and sensitive financial information you provide Bambino Gift is fully secure. We don’t store credit card information on our website or elsewhere.

CUSTOM ORDERS 

A custom order applies to products or quantities that we do not stock ourselves. These are non-refundable — this will be communicated to you when you place your order. We do not offer discounts on custom orders, other than that discount automatically applied to orders for higher-than-usual quantities. Shipping costs cannot be guaranteed on custom orders and will be quoted once your order is ready for dispatch. We will only dispatch your order once shipping has been paid.

COMPANY DETAILS

Bambino Gift, The Old Coach House, 2 Wellesley Court Road, Croydon, Surrey, CR0 1LE

Tel: 0330 111 0023

sales@bambinogift.com

Company number: 10692952

PRIVACY POLICY

We respect your privacy and are committed to protecting all the information you provide to us.

Personal information

Your personal information is respected and handled with the utmost care. Personal information includes your name, address and other features of your identity, including your user and contact details.

We will not pass on or sell your personal information to any third party without your consent (or as required by law). The information is collected for the purposes of transactions conducted with the company and for in-house marketing purposes.

Non-personal data 

By visiting the Company website, we may collect a variety of non-personal information such as:

• The time and date of your visit
• The length of time you visit for
• Domain information
• The pages and the number of pages you have viewed
• Your ISP details
• The number of times you visit our website within a month
• Your IP address or proxy server’s IP address
• The number, type and size of files you view
• Basic information regarding the website that referred you to our website
• The version and type of internet browser you are currently using; and
• Information about the type of operating system your computer uses.

This information is used only for statistical and website development purposes. This data is not associated with any specific personal identity.

SHIPPING, DELIVERY AND RETURN POLICIES

General

We deliver our products worldwide. Please see our delivery schedule for details

Delivery costs are determined by the size and weight of the product and location of delivery. These shipping costs are added to your total before checkout.

Orders are dispatched within 3-5 working days unless express delivery is selected.

If stock is unavailable we will contact you accordingly to provide a more accurate delivery time.

Availability of products

All products on our website are supplied subject to availability. If products are unavailable, we will contact you and offer a part dispatch for the balance of your order that is available, or issue you with a refund or credit note for that part of the order that cannot be supplied.

Delivery procedure


Your order is delivered to you by an independent courier company or Royal Mail.

Incorrect goods supplied 

If we supply you with an incorrect product, we will supply you with the correct product once the incorrect product has been returned.

Manufacturer’s warranty

These are in addition to statutory warranties which cannot be excluded under the relevant consumer law. Manufacturer warranty periods are as stated for each individual item. A manufacturer’s warranty begins from the date of invoice, not the date of first use.

Cancellation and returns policy

Provided your items have not been shipped, collected or delivered, you can cancel an order, however a personalised gift order cannot be cancelled once the order is placed and can only be exchanged if faulty.

Cancellation and return of personalised gifts

We cannot cancel or exchange a personalised gift order once placed. If, on receipt, the item has been damaged, contact sales@bambinogift.com within seven days of receiving the order. We will replace the product once the faulty goods have been returned to us.

Cancellation and return of non-personalised gifts

We can exchange/refund non-personalised items if they are returned within seven days in their original packaging, unused and in a resalable condition. The returned product/s must included all contents of original packaging, including instructions, guarantees and other paperwork.

We do not cover the cost for returning products. We recommend that you obtain proof of posting when sending items back. We cannot accept responsibility for products lost or damaged in the post.

Faulty goods or goods damaged in transit

Faulty goods will be exchanged once we have received photographic evidence of the damage and issued an authorisation for return. Once faulty goods are received by us we will exchange the item or issue a refund if the return is made, according to the conditions above, within seven days.

Can we confidently say this in legal terms? Should it perhaps be something like: ‘We promise that we will use all reasonable and practicable measures to ensure the information you provide is securely held and protected. ‘